When you’re a budget traveler, you’re always out for the cheapest price on everything: accommodation, tours and transport. Airfare typically becomes a place where I go for cheap, regardless of the amenities on board or if it costs me an extra hour or two. Heck, I’ve flown Aeroflot before from Ukraine to Moscow to Bishkek because it was cheap, so you know my standards are quite low if the price is right.
I’m having an internal struggle at the moment, however, because of a certain airline (United, I’m talking about you). Because of this airline, we were able to get an amazingly cheap multi-stop USA itinerary, but then again, it had a big computer glitch that caused us to be delayed and a big flight cancelled, and it put our luggage on the wrong flight. Top this off with less-than-stellar customer service and poor compensation attempts and I’m ready to say, “Never again,” to the company.
Only, the problem lies with the fact that whenever I search for cheap international flights from Sydney to the USA, United shows up at the top of the list. How annoying. I’m sure this has something to do with the sad quality of the in-flight entertainment setup on these long-distance planes in particular (no personal TV’s, seriously?).
Sometimes, the price difference isn’t that much, so paying an extra hundred bucks for a different airline isn’t a big deal… but then again, it’s a hundred bucks! Damn.
So where I’m going with this is the following: I want to boycott this company, but at the same time, I know there is a good chance I’ll be tempted in the future by their budget fares from Oz to the USA. Who knows how much I’ll value my extra money at that time.
Anyone else here have experiences like this, perhaps where you want to forgo using a company’s services but are tempted repeatedly because of a cheaper price?